ContractGenius has a large database of contracts, legal documents, and negotiation records. They use Deskhero's structured data lists and custom fields to organize this information effectively. The advanced AI capabilities of Deskhero leverage OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files like policies, manuals, and presentations to find relevant content.
The AI capabilities also extend to generating suggested replies during negotiations. By analyzing past successful negotiation tactics and strategies, the AI can suggest effective responses in real-time. This significantly reduces the time spent on crafting replies and increases the success rate of negotiations.
Deskhero's AI also enhances the search results within the platform. When ContractGenius team members search for specific information, the AI uses embeddings from all available data to provide the most relevant results. This feature saves time and improves the efficiency of the negotiation process.
ContractGenius also uses Deskhero's REST API to integrate the platform with their existing systems. This seamless integration allows them to leverage Deskhero's capabilities without disrupting their current workflows.
Overall, Deskhero's advanced AI capabilities have significantly improved ContractGenius's contract negotiation process. The AI-enhanced support has led to more successful negotiations, improved efficiency, and saved time.
How does Deskhero's AI generate suggested replies?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to analyze past successful negotiation tactics and strategies. It then generates suggested replies based on this analysis.
How does Deskhero's AI enhance search results?
When a search is conducted on the platform, Deskhero's AI uses embeddings from all available data to provide the most relevant results. This includes data from previous tickets, knowledge base articles, and uploaded files.
Can Deskhero be integrated with existing systems?
Yes, Deskhero provides a REST API that allows it to be integrated with existing systems. This ensures a seamless transition and allows companies to leverage Deskhero's capabilities without disrupting their current workflows.
* This article provides an example of how a fictive company in the Negotiating contracts with employers and governments industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
