Racing Revolution uses Deskhero's AI capabilities to manage their extensive knowledge base. The AI can generate articles from Word, PowerPoint, PDF files, and even scrape data from websites. This ensures that the knowledge base is always up-to-date and comprehensive, improving the quality of customer support.
The company also uses Deskhero's AI to enhance their search results. The AI uses OpenAI embeddings to provide more relevant search results, making it easier for both customers and staff to find the information they need.
Deskhero's custom fields and structured data lists have been invaluable in planning and managing the complex logistics of motor racing events. The AI capabilities ensure that all data is accurate and up-to-date, reducing the risk of errors and improving efficiency.
The company also uses Deskhero's user groups feature to manage their team effectively. The AI capabilities allow for automatic assignment of tasks based on skill level and availability, improving productivity and reducing the risk of burnout.
Finally, Racing Revolution leverages Deskhero's REST API to integrate the platform with their existing systems. The AI ensures that all data is accurate and up-to-date, reducing the risk of errors and improving overall efficiency.
How does Deskhero's AI improve knowledge management?
Deskhero's AI can generate articles from Word, PowerPoint, PDF files, and even scrape data from websites. This ensures that the knowledge base is always up-to-date and comprehensive, improving the quality of customer support.
How does Deskhero's AI enhance search results?
The AI uses OpenAI embeddings to provide more relevant search results, making it easier for users to find the information they need.
How does Deskhero's AI enhance the user groups feature?
The AI capabilities allow for automatic assignment of tasks based on skill level and availability, improving productivity and reducing the risk of burnout.
* This article provides an example of how a fictive company in the Operation and Management of Motor Racing Events industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
