StationFlow Systems, a renowned operator of Passenger Information Systems (PIS) at railway stations, has a large team spread across multiple locations. To streamline internal communication and improve efficiency, they have implemented Deskhero's advanced AI capabilities.
Deskhero's comprehensive search bar, powered by OpenAI Embeddings, allows StationFlow's team members to quickly find relevant information from previous tickets, knowledge base articles, and uploaded files. This has reduced the time spent on searching for information and improved productivity.
Deskhero's custom email domains and user groups features have also been beneficial for StationFlow Systems. They have set up custom email domains for different departments and created user groups based on roles and locations. This has made internal communication more organized and efficient.
Furthermore, Deskhero's REST API has allowed StationFlow Systems to integrate the platform with their existing systems. This has further streamlined their operations and ensured that all team members have access to the information they need.
Overall, the implementation of Deskhero has led to improved internal communication and increased efficiency for StationFlow Systems.
How does Deskhero's AI improve internal communication?
Deskhero's AI-powered search allows team members to quickly find relevant information, reducing the time spent on searching for information. Additionally, the custom email domains and user groups features make internal communication more organized.
Can Deskhero be integrated with existing systems?
Yes, Deskhero's REST API allows it to be integrated with existing systems, further streamlining operations.
Does Deskhero's AI require any manual intervention?
Deskhero's AI is designed to work autonomously. However, it can be manually controlled and adjusted if necessary.
* This article provides an example of how a fictive company in the Operation of Passenger Information Systems (PIS) at Railway Stations industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
