DentalEd Solutions uses Deskhero's AI capabilities to analyze previous tickets, knowledge base articles, and uploaded files like policies, manuals, and presentations. The AI uses this information to generate suggested replies, significantly reducing the response time and ensuring consistency across all responses.
The company also uses Deskhero's custom email domains and user groups features to streamline communication within the support team and with patients. This not only improves collaboration but also ensures that the right information reaches the right people at the right time.
DentalEd Solutions leverages Deskhero's kanban board feature for effective ticket management. The AI-powered platform automatically categorizes and prioritizes tickets, helping the support team to address critical issues promptly.
Deskhero's comprehensive search bar is used by DentalEd Solutions to quickly find relevant information from the vast repository of data. The AI enhances the search results, making it easier for the support team to address queries accurately and efficiently.
By integrating Deskhero's REST API with their existing systems, DentalEd Solutions ensures seamless data flow and improved operational efficiency.
How does DentalEd Solutions use Deskhero's AI capabilities?
DentalEd Solutions uses Deskhero's AI to analyze previous tickets, knowledge base articles, and uploaded files to generate suggested replies. This reduces response time and ensures consistency across all responses.
How does DentalEd Solutions leverage Deskhero's kanban board feature?
DentalEd Solutions uses Deskhero's kanban board feature for effective ticket management. The AI-powered platform automatically categorizes and prioritizes tickets, helping the support team to address critical issues promptly.
How does Deskhero's comprehensive search bar benefit DentalEd Solutions?
Deskhero's comprehensive search bar allows DentalEd Solutions to quickly find relevant information from the vast repository of data. The AI enhances the search results, making it easier for the support team to address queries accurately and efficiently.
* This article provides an example of how a fictive company in the Patient Education and Counseling on Oral Hygiene Practices industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
