PrecisionAudit uses Deskhero's structured data lists and custom fields to manage their complex audit data. The custom email domains feature gives them a professional edge in their client communications.
Deskhero's user groups and tickets management features enable PrecisionAudit to efficiently handle their internal teams and client requests. The kanban board provides a clear view of their workflow, helping them monitor the progress of various audits.
PrecisionAudit leverages Deskhero's knowledge base to store their auditing protocols and procedures. The platform's AI capabilities create articles from uploaded files such as policies, manuals, and presentations, facilitating easy access and sharing of information.
Deskhero's website scraping feature keeps PrecisionAudit updated with the latest auditing standards and regulations. The AI-enhanced comprehensive search bar allows them to swiftly find relevant content from previous tickets, knowledge base articles, and scraped website data.
Through the REST API, PrecisionAudit integrates Deskhero with their existing systems, boosting their overall efficiency. The AI capabilities also suggest replies to client queries, reducing response time and improving customer service.
How does Deskhero's AI improve the search results?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to find relevant content. This enhances the search results, making it easier to find the required information.
Can Deskhero be integrated with our current systems?
Yes, Deskhero provides a REST API that allows you to integrate it with your current systems, improving your overall efficiency.
How does Deskhero's AI suggest replies to client queries?
Deskhero's AI uses OpenAI's ChatGPT to generate suggested replies based on the relevant content found through OpenAI Embeddings. This reduces the response time and enhances customer service.
* This article provides an example of how a fictive company in the Performance Auditing industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
