Sailor's Paradise receives a large number of tickets from their customers daily. The company uses Deskhero's AI capabilities to manage these tickets more effectively. The AI analyzes and categorizes the tickets based on their content, helping the team prioritize tasks and allocate resources more efficiently. This has resulted in improved customer service and increased team productivity.
The company also uses Deskhero's AI to enhance their search capabilities. The AI-powered comprehensive search bar finds related content across various sources using embeddings, improving the quality of the search results. This has reduced the time spent on searching for information and increased the team's efficiency.
Deskhero's custom fields and structured data lists features have been instrumental in organizing Sailor's Paradise's data. The AI capabilities automate this process, saving the team valuable time that can be used on more critical tasks.
Furthermore, the company uses Deskhero's user groups feature to segment their customers and provide a more personalized service. The AI capabilities help in automating this process, enhancing the quality of their customer service.
In summary, Deskhero's advanced AI capabilities have enabled Sailor's Paradise to manage their tickets more effectively and enhance their search capabilities. The platform's features have significantly improved the team's productivity and the quality of their service.
How does Deskhero's AI help in ticket management?
Deskhero's AI analyzes and categorizes the tickets based on their content, helping the team prioritize tasks and allocate resources more efficiently. This improves customer service and increases team productivity.
How does Deskhero's AI enhance the search capabilities?
Deskhero's AI-powered comprehensive search bar finds related content across various sources using embeddings, improving the quality of the search results. This reduces the time spent on searching for information and increases the team's efficiency.
How does Deskhero's AI help in data organization?
Deskhero's custom fields and structured data lists features, coupled with AI capabilities, automate the process of data organization. This saves the team valuable time that can be used on more critical tasks.
* This article provides an example of how a fictive company in the Pleasure Boat Building industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
