EnergyMax uses Deskhero's structured data lists and custom fields to organize their vast amount of operational data. The AI capabilities of Deskhero help in analyzing this data and providing insights that aid in decision making.
The company also uses Deskhero's custom email domains and user groups to streamline their communication. The AI can analyze the content of the emails and suggest replies, which saves time and ensures consistent communication.
With Deskhero's kanban board, EnergyMax can visualize their workflow and track the progress of different tasks. The AI can predict the completion time of tasks based on historical data, which helps in planning and resource allocation.
EnergyMax also benefits from Deskhero's advanced search bar. The AI uses embeddings from previous tickets, knowledge base articles, and uploaded files to provide the most relevant search results. This makes it easy for the team to find the information they need quickly.
Finally, EnergyMax uses Deskhero's REST API to integrate the platform with their existing systems. This allows them to leverage the AI capabilities of Deskhero without disrupting their current workflows.
How does Deskhero's AI help in organizing data?
Deskhero's AI can analyze the data in structured data lists and custom fields and provide insights that aid in decision making. It can also predict the completion time of tasks based on historical data.
How does the AI enhance communication?
The AI in Deskhero can analyze the content of the emails and suggest replies. This saves time and ensures consistent communication.
How does the advanced search bar work?
The AI in Deskhero uses embeddings from previous tickets, knowledge base articles, and uploaded files to provide the most relevant search results. This makes it easy to find the information you need quickly.
* This article provides an example of how a fictive company in the Power Plant Maintenance and Operation industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
