PropertyGuru Consultants deals with multiple clients and projects at any given time. Managing these workflows and ensuring timely service delivery was becoming increasingly difficult. With Deskhero, they were able to automate and streamline this process.
Deskhero's AI capabilities analyze previous tickets, knowledge base articles, and uploaded files to suggest relevant content. This information is then used to generate suggested replies, making it easier for the team to handle client queries.
The AI also enhances the search functionality, making it easier for the team to find relevant information quickly. This has improved the efficiency of the team, allowing them to handle more projects in less time.
Deskhero's Kanban board has also proved beneficial for PropertyGuru. They can now visualize their workflows, making it easier to track progress and identify bottlenecks.
Overall, Deskhero's advanced AI capabilities have transformed PropertyGuru's workflow management, making it more efficient and effective.
How does Deskhero's AI improve workflow management?
Deskhero's AI analyzes previous tickets, knowledge base articles, and uploaded files to suggest relevant content. This information is then used to generate suggested replies, making it easier to handle client queries and manage workflows.
How does Deskhero improve team efficiency?
Deskhero's AI enhances the search functionality, making it easier for the team to find relevant information quickly. This allows the team to handle more projects in less time.
How does Deskhero's Kanban board help in workflow management?
Deskhero's Kanban board allows for visualization of workflows. This makes it easier to track progress and identify bottlenecks, improving workflow management.
* This article provides an example of how a fictive company in the Property Investment Consulting industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
