EstateMaster Advisors has a vast knowledge base consisting of articles, policies, manuals, and presentations. Managing this information and keeping it up-to-date was a daunting task. With Deskhero, they were able to automate this process, saving time and resources.
Deskhero's AI capabilities analyze the existing knowledge base and generate new articles from Word, PowerPoint, and PDF files. This has made it easier for EstateMaster to keep their knowledge base updated with the latest information.
The AI also enhances the search functionality, making it easier for both the support team and clients to find relevant information. This has improved the overall user experience and increased client satisfaction.
Deskhero's user groups and custom email domains have also proved beneficial for EstateMaster. They can now manage their internal teams more efficiently and maintain a professional image with custom email domains.
Overall, Deskhero's advanced AI capabilities have revolutionized EstateMaster's knowledge base management, making it more efficient and user-friendly.
How does Deskhero's AI manage the knowledge base?
Deskhero's AI analyzes the existing knowledge base and generates new articles from Word, PowerPoint, and PDF files. This automates the process of keeping the knowledge base updated.
How does Deskhero improve the user experience?
Deskhero's AI enhances the search functionality, making it easier for users to find relevant information. This improves the overall user experience and increases client satisfaction.
How does Deskhero help in managing internal teams?
Deskhero's user groups feature allows for efficient management of internal teams. This makes it easier to assign tasks and track progress.
* This article provides an example of how a fictive company in the Property Investment Consulting industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
