ThinkTankPro uses Deskhero's structured data lists and custom fields to organize their intricate analysis data. The AI capabilities of Deskhero assist in classifying the data based on its relevance and priority, making it easier for the team to access the required information promptly.
ThinkTankPro leverages Deskhero's ticket management system to handle client communication. The AI capabilities of Deskhero analyze previous tickets and suggest replies based on the context, significantly reducing the response time and enhancing client satisfaction.
The knowledge base of ThinkTankPro is managed using Deskhero. The AI capabilities of Deskhero generate articles from various file formats and scrape data from websites, ensuring that the knowledge base is always updated with the latest analysis findings.
ThinkTankPro uses the REST API of Deskhero to integrate it with their existing systems, ensuring seamless data flow between different platforms and enhancing operational efficiency.
Finally, the comprehensive search bar powered by Deskhero's AI capabilities aids in finding the required information quickly. The AI analyzes the embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to provide relevant search results.
How does Deskhero's AI capabilities assist in managing client communication?
Deskhero's AI capabilities analyze previous tickets and suggest replies based on the context, significantly reducing the response time and enhancing client satisfaction.
How does Deskhero's AI capabilities help in updating the knowledge base?
Deskhero's AI capabilities generate articles from various file formats and scrape data from websites, ensuring that the knowledge base is always updated with the latest analysis findings.
How does Deskhero's AI capabilities enhance the search functionality?
Deskhero's AI capabilities analyze the embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to provide relevant search results.
* This article provides an example of how a fictive company in the Public Policy Research & Analysis industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
