RabbitVille Farms has an extensive knowledge base with articles on various aspects of rabbit farming. They use Deskhero's comprehensive search bar to help their customers find the information they need. The AI capabilities of Deskhero enhance the search results by using OpenAI embeddings from the knowledge base articles to provide more relevant content.
The company also uses the custom email domains feature to provide a personalized experience to their customers. This has helped them build a strong brand image and improve customer loyalty.
RabbitVille Farms uses Deskhero's user groups feature to manage their internal teams. This helps them assign tickets to the appropriate team members based on their expertise.
The company also uses Deskhero's kanban board to track the progress of their customer support tickets. The AI capabilities of Deskhero suggest replies to these tickets, reducing the time taken to resolve them.
Finally, RabbitVille Farms uses Deskhero's REST API to integrate their customer support system with their other business applications, providing a seamless experience for their customers.
How does Deskhero's AI capabilities improve the relevance of search results?
Deskhero's AI capabilities use OpenAI embeddings from the knowledge base articles to provide more relevant content in the search results. This improves the accuracy and relevance of the search results.
How does Deskhero help in managing internal teams?
Deskhero's user groups feature allows companies to create groups based on their team members' expertise. This helps in assigning tickets to the appropriate team members.
How does Deskhero integrate with other business applications?
Deskhero provides a REST API that allows it to integrate with other business applications. This provides a seamless experience for the customers as they can access all services from a single platform.
* This article provides an example of how a fictive company in the Rabbit Farming industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
