Urban Leasing Inc. manages a large number of properties, each with its own lease agreement and tenant communications. Deskhero's structured data lists and custom fields allow them to organize this information effectively, making it easy to access and manage.
The AI capabilities of Deskhero are used to automate many of their processes. For example, the AI can generate suggested replies to common tenant inquiries, reducing the workload on the support team. It can also enhance search results, making it easier to find relevant information.
Urban Leasing uses Deskhero's website scraping feature to automatically update their knowledge base with new properties and lease agreements. This ensures that the AI always has the most recent information to draw from when generating suggested replies or enhancing search results.
The REST API of Deskhero is used by Urban Leasing to integrate their existing systems with the platform. This allows them to streamline their operations and ensure consistency across all their platforms.
By using Deskhero, Urban Leasing Inc. has been able to automate many of their processes, reducing the time spent on administrative tasks and allowing them to focus more on providing excellent customer service.
How does Deskhero's AI automate processes?
Deskhero's AI can automate processes by generating suggested replies to common inquiries and enhancing search results. It uses OpenAI Embeddings to analyze previous tickets, knowledge base articles, and uploaded files to find relevant content.
What is the benefit of using Deskhero's REST API?
Deskhero's REST API allows you to integrate your existing systems with the platform. This can streamline your operations and ensure consistency across all your platforms.
How does Deskhero improve lease management?
Deskhero improves lease management by organizing information effectively with structured data lists and custom fields. The AI capabilities of Deskhero can also automate many processes, reducing the time spent on administrative tasks.
* This article provides an example of how a fictive company in the Real Estate Leasing industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
