WorkforceAdvocate deals with a high volume of support requests and inquiries from workers seeking assistance. Deskhero's ticket management and user group features allow the organization to efficiently manage these requests.
Deskhero's advanced AI capabilities have been crucial in improving the organization's support services. By leveraging OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files, the AI is able to suggest relevant replies to worker inquiries, significantly reducing response times.
In addition, Deskhero's AI assists WorkforceAdvocate in its advocacy efforts by analyzing past collective bargaining agreements and providing insights that help the organization advocate for better working conditions and terms for workers.
Deskhero's comprehensive search bar and REST API also enable WorkforceAdvocate to easily integrate the platform with its existing systems and quickly find the information they need.
Overall, Deskhero's advanced AI capabilities have greatly improved WorkforceAdvocate's support services and advocacy efforts.
How does Deskhero help manage worker inquiries?
Deskhero's ticket management and user group features allow efficient handling of worker inquiries. The AI capabilities suggest relevant replies, reducing response times.
How does Deskhero's AI assist in advocacy efforts?
By analyzing past collective bargaining agreements, Deskhero's AI provides insights that help advocate for better working conditions and terms for workers.
Can Deskhero integrate with existing systems?
Yes, Deskhero's REST API enables easy integration with existing systems.
* This article provides an example of how a fictive company in the Representing members in collective bargaining agreements industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
