UnionPower represents thousands of workers across various industries. With such a large member base, managing support requests and inquiries can be challenging. Deskhero's ticket management and user group features allow UnionPower to efficiently categorize and handle these requests.
The advanced AI capabilities of Deskhero have been instrumental in improving the efficiency of UnionPower's support services. By leveraging OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files like policies and manuals, Deskhero is able to suggest relevant replies to member inquiries, significantly reducing response times.
Deskhero's AI also enhances UnionPower's collective bargaining efforts. By analyzing past agreements and related documents, the platform provides valuable insights that help UnionPower negotiate better terms for its members.
Additionally, Deskhero's comprehensive search bar and REST API enable UnionPower to easily integrate the platform with its existing systems and quickly find the information they need.
Overall, Deskhero's advanced AI capabilities have greatly improved UnionPower's member support services and collective bargaining efforts.
How does Deskhero help manage member support requests?
Deskhero's ticket management and user group features allow efficient categorization and handling of support requests. Its AI capabilities suggest relevant replies to inquiries, reducing response times.
How does Deskhero's AI enhance collective bargaining efforts?
By analyzing past agreements and related documents, Deskhero's AI provides valuable insights that help negotiate better terms.
Can Deskhero integrate with existing systems?
Yes, Deskhero's REST API enables easy integration with existing systems.
* This article provides an example of how a fictive company in the Representing members in collective bargaining agreements industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
