LaborLore uses Deskhero's advanced AI capabilities to analyze massive amounts of data from various sources such as research papers, labor laws, and policy documents. The AI leverages OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files like policies/manuals/presentations to find relevant content, enhancing the efficiency and accuracy of their research.
With Deskhero, LaborLore can effectively manage customer queries related to labor issues and policies. The AI-powered ticket management system suggests replies based on the context of the query, significantly reducing response time and improving customer satisfaction.
LaborLore also uses Deskhero's website scraping feature to gather data from various online resources. This data is then processed by the AI to generate new knowledge base articles, keeping their database updated with the latest information.
The comprehensive search bar powered by AI helps LaborLore quickly find relevant information from their vast database. The AI enhances the search results by considering the context of the search query, making it easier for the researchers to find what they need.
Finally, LaborLore uses Deskhero's REST API to integrate the platform with their existing systems, ensuring seamless data flow and improving overall operational efficiency.
How does Deskhero's AI enhance the research process?
Deskhero's AI uses OpenAI Embeddings to analyze data from various sources and find relevant content. This enhances the efficiency and accuracy of the research process.
How does Deskhero help in managing customer queries?
Deskhero's AI-powered ticket management system suggests replies based on the context of the query, significantly reducing response time and improving customer satisfaction.
How does Deskhero's website scraping feature work?
Deskhero's website scraping feature gathers data from various online resources. This data is then processed by the AI to generate new knowledge base articles.
* This article provides an example of how a fictive company in the Researching labor issues and policies industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
