PolicyPro uses Deskhero's AI capabilities to review and analyze labor policies. The AI uses OpenAI Embeddings to understand the context and find relevant content from previous tickets, knowledge base articles, and uploaded files like policies/manuals/presentations.
Deskhero's AI-powered ticket management system helps PolicyPro handle customer queries efficiently. The system suggests replies based on the query context, reducing response time and improving customer satisfaction.
PolicyPro uses Deskhero's website scraping feature to keep their knowledge base updated. The AI processes the scraped data and generates new knowledge base articles, ensuring that the latest information is always available.
The comprehensive search bar powered by AI helps PolicyPro quickly find relevant information from their vast database. The AI enhances the search results by considering the context of the search query, making it easier for the team to find what they need.
PolicyPro also uses Deskhero's REST API to integrate the platform with their existing systems, ensuring seamless data flow and improving overall operational efficiency.
How does Deskhero's AI help in policy review?
Deskhero's AI uses OpenAI Embeddings to understand the context and find relevant content from various sources, aiding in efficient policy review.
How does Deskhero handle customer queries?
Deskhero's AI-powered ticket management system suggests replies based on the context of the query, reducing response time and improving customer satisfaction.
How does Deskhero's website scraping feature contribute to the knowledge base?
Deskhero's website scraping feature gathers data from various online resources. The AI processes this data to generate new knowledge base articles, keeping the database updated.
* This article provides an example of how a fictive company in the Researching labor issues and policies industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
