Urban CleanUp Co. uses Deskhero's tickets management feature to handle all customer inquiries efficiently. The advanced AI capabilities of Deskhero analyze previous tickets and knowledge base articles to generate suggested replies, reducing the response time significantly.
The company also utilizes Deskhero's kanban board to visualize their workflow and track the progress of each ticket. This has improved their operational efficiency and enabled them to provide faster support.
Urban CleanUp Co. leverages Deskhero's knowledge base feature to provide self-service options to their customers. The AI capabilities of Deskhero ensure that the most relevant and accurate information is provided to the customers, improving their overall experience.
With the help of Deskhero's custom email domains feature, Urban CleanUp Co. has been able to maintain a professional image in their communications. The AI enhances the effectiveness of their communication by generating appropriate responses based on the analysis of previous tickets and knowledge base articles.
Finally, Urban CleanUp Co. uses Deskhero's REST API to integrate the platform with their existing systems. This seamless integration has improved their operational efficiency and allowed them to provide faster and more effective support.
How does Deskhero's AI improve the response time of customer inquiries?
Deskhero's AI analyzes previous tickets and knowledge base articles to generate suggested replies, significantly reducing the response time of customer inquiries.
How does Deskhero's kanban board improve operational efficiency?
Deskhero's kanban board allows companies to visualize their workflow and track the progress of each ticket, improving their operational efficiency.
How does Deskhero's knowledge base feature improve the customer experience?
Deskhero's knowledge base feature provides self-service options to customers. The AI ensures that the most relevant and accurate information is provided, improving the overall customer experience.
* This article provides an example of how a fictive company in the Residential Trash Collection industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
