CulinaryConsultants uses Deskhero to manage their client support services. The platform's advanced AI capabilities help in quickly processing and responding to the numerous queries they receive daily. The AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and other resources to generate suggested replies, significantly improving response times.
The custom email domains feature allows CulinaryConsultants to maintain their brand identity while providing support services. This not only enhances their professional image but also helps in building trust with their clients.
Deskhero's kanban board feature is used by CulinaryConsultants to manage their workflow. The visual nature of the kanban board makes it easy to track the progress of tasks and identify bottlenecks, leading to improved productivity.
With the comprehensive search bar, CulinaryConsultants can easily find the information they need. The AI-enhanced search results ensure that the most relevant information is displayed first, saving time and improving efficiency.
Finally, the REST API allows CulinaryConsultants to integrate Deskhero with their existing CRM system. This ensures that all client information is synchronized and easily accessible, further enhancing their support services.
How does Deskhero's AI help in managing support tickets?
Deskhero's AI uses OpenAI Embeddings from various sources to generate suggested replies to support tickets. This not only improves response times but also ensures that the responses are accurate and relevant.
Can we maintain our brand identity while using Deskhero?
Yes, Deskhero allows you to use custom email domains for your support services, helping you maintain your brand identity.
How does Deskhero's kanban board improve productivity?
Deskhero's kanban board provides a visual representation of your workflow. This makes it easy to track the progress of tasks and identify bottlenecks, leading to improved productivity.
* This article provides an example of how a fictive company in the Restaurant Management and Consultancy Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
