AutoLubricants Inc. uses Deskhero's user groups feature to segment their customers based on various criteria. The AI capabilities of Deskhero analyze the data to provide personalized product recommendations, enhancing customer experience and increasing sales.
The AI also enhances AutoLubricants Inc.'s search results. By leveraging OpenAI embeddings from previous tickets, knowledge base articles, and uploaded files, the AI can find relevant content quickly and accurately, improving customer experience.
AutoLubricants Inc. also uses Deskhero's ticket management feature. The AI capabilities of Deskhero analyze previous tickets and knowledge base articles to suggest replies to new tickets, significantly reducing the response time and improving customer satisfaction.
Deskhero's kanban board feature is used by AutoLubricants Inc. to manage their tasks and projects. The AI capabilities of Deskhero provide insights into task progress and team performance, improving project management efficiency.
Finally, AutoLubricants Inc. uses Deskhero's REST API to integrate the platform with their existing systems, ensuring a seamless flow of data and maximizing the benefits of Deskhero's advanced AI capabilities.
How does Deskhero's AI provide personalized product recommendations?
Deskhero's AI analyzes customer data to provide personalized product recommendations, enhancing customer experience and increasing sales.
How does Deskhero's AI improve AutoLubricants Inc.'s customer support?
Deskhero's AI analyzes previous tickets and knowledge base articles to suggest replies to new tickets, significantly reducing the response time and improving customer satisfaction.
How does Deskhero's kanban board feature help AutoLubricants Inc.?
Deskhero's kanban board feature helps AutoLubricants Inc. manage their tasks and projects. The AI provides insights into task progress and team performance.
* This article provides an example of how a fictive company in the Retail trade of motor vehicle lubricants and fluids industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
