The AI capability 'In app search' provides several benefits to companies in the Sewing, Knitting, and Tailoring Services industry. Firstly, it saves time by allowing users to quickly find relevant information within the Deskhero platform. Instead of manually searching through various documents and websites, users can enter their queries in the search bar and retrieve results from tickets, knowledge base articles, and scraped websites. Additionally, the AI-powered search utilizes OpenAI Embeddings to ensure the best possible matches, improving the accuracy of search results. Finally, the system can generate human-like replies based on the matched customer data, providing instant answers to user queries.
Use case 1
Efficient problem-solving - When facing a sewing or tailoring challenge, companies can use the 'In app search' feature to find solutions quickly. Whether it's troubleshooting a sewing machine issue or resolving a pattern fitting problem, users can enter their problems as queries and receive relevant answers based on previous resolutions and knowledge base articles.
Use case 2
Enhancing customer support - Companies can leverage the 'In app search' capability to provide better customer support. When customers reach out with inquiries or issues, support agents can use the search feature to find accurate and comprehensive responses. This ensures that customers receive timely assistance and increases overall customer satisfaction.
Use case 3
Continuous learning and improvement - By utilizing the 'In app search' feature, companies can foster a culture of continuous learning and improvement. Users can search for best practices, industry trends, and innovative techniques within their Deskhero platform. This enables companies to stay updated with the latest advancements in the Sewing, Knitting, and Tailoring Services industry and implement them in their operations.
