Companies in the Shale Oil and Gas Extraction industry can leverage the AI capability 'In app search' to quickly find relevant information within their Deskhero platform. By utilizing the search bar at the top of the platform, users can enter queries and retrieve results from various data sources, including tickets, knowledge base articles, scraped websites, and more. The AI-powered search not only uses traditional search methods but also incorporates OpenAI Embeddings to provide the best possible matches. This allows companies to efficiently access critical information and make informed decisions.
Use case 1
Streamlining research - Shale Oil and Gas Extraction companies often need to conduct extensive research to gather information on drilling techniques, equipment, regulations, and safety protocols. With 'In app search', users can enter specific queries related to their research topics and retrieve relevant data from various sources within the Deskhero platform. This saves time and effort by eliminating the need to manually browse through multiple documents or websites.
Use case 2
Troubleshooting technical issues - In the Shale Oil and Gas Extraction industry, technical issues can arise with equipment, machinery, or processes. When faced with a problem, users can utilize 'In app search' to find previous tickets or knowledge base articles that address similar issues. By entering keywords or phrases related to the problem, users can quickly access resolutions or suggested replies generated by the AI. This helps expedite the troubleshooting process and ensures efficient operations.
Use case 3
Compliance and regulatory information - Compliance with regulations is crucial in the Shale Oil and Gas Extraction industry. Companies need to stay updated on the latest guidelines, permits, and environmental requirements. With 'In app search', users can search for specific compliance-related terms or regulations and retrieve relevant information from knowledge base articles, scraped websites, or internal documents. This ensures that companies are well-informed and able to adhere to the necessary standards.
