Visionary Strategies uses Deskhero's ticket management system to handle client queries efficiently. The AI capabilities of Deskhero help them to sort and prioritize tickets, ensuring that all queries are addressed promptly.
Visionary also uses Deskhero's AI to generate knowledge base articles from various sources. These articles provide clients with detailed information about Visionary's services, enhancing their understanding and satisfaction.
With Deskhero's user groups, Visionary can assign specific queries to the right teams. The AI capabilities of Deskhero help them to identify the most suitable team for each query, improving their response times and accuracy.
Visionary uses Deskhero's REST API to integrate the platform with their existing systems. This integration allows them to manage all client interactions from a single platform, improving their efficiency and service delivery.
By leveraging Deskhero's advanced AI capabilities, Visionary Strategies has significantly improved their service delivery, reduced response times, and enhanced client satisfaction.
How does Deskhero's AI help in handling client queries?
Deskhero's AI sorts and prioritizes client queries, ensuring that all queries are addressed promptly. It also identifies the most suitable team for each query, improving response times and accuracy.
How can Deskhero's AI enhance client satisfaction?
Deskhero's AI can generate knowledge base articles that provide clients with detailed information about your services. This enhances their understanding of your services and improves their satisfaction.
How does Deskhero's AI improve service delivery?
By sorting and prioritizing client queries, identifying the right team for each query, and generating knowledge base articles, Deskhero's AI improves your response times, accuracy, and overall service delivery.
* This article provides an example of how a fictive company in the Strategic Planning Consulting industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
