AquaLogistics uses Deskhero's AI capabilities to generate knowledge base articles from Word, PowerPoint, and PDF files. The AI leverages OpenAI Embeddings from these files to create comprehensive and informative articles, making it easier for customers to find the information they need.
Deskhero's AI also enhances the search functionality of AquaLogistics' knowledge base. The AI uses OpenAI Embeddings to provide more accurate and relevant search results, improving the user experience and reducing the time customers spend searching for information.
Additionally, AquaLogistics uses Deskhero's website scraping feature to keep their knowledge base up-to-date. The AI scrapes information from AquaLogistics' website and uses it to update the knowledge base, ensuring that customers always have access to the latest information.
AquaLogistics also uses Deskhero's custom email domains and user groups features to manage their customer support services. This allows them to efficiently handle customer queries and provide timely and accurate responses.
Overall, Deskhero's advanced AI capabilities have greatly enhanced AquaLogistics' knowledge base, improving the user experience and making it a valuable resource for customers.
How does Deskhero's AI improve the accessibility of AquaLogistics' knowledge base?
Deskhero's AI improves the accessibility of AquaLogistics' knowledge base by generating comprehensive and informative articles from Word, PowerPoint, and PDF files. The AI also enhances the search functionality of the knowledge base, providing more accurate and relevant search results.
How does AquaLogistics use Deskhero's website scraping feature?
AquaLogistics uses Deskhero's website scraping feature to keep their knowledge base up-to-date. The AI scrapes information from AquaLogistics' website and uses it to update the knowledge base.
What impact has Deskhero had on AquaLogistics' customer support services?
Deskhero has greatly enhanced AquaLogistics' customer support services. The advanced AI capabilities have improved the accessibility and usefulness of their knowledge base, and the custom email domains and user groups features have allowed them to efficiently handle customer queries.
* This article provides an example of how a fictive company in the Terminal operations management services related to water transportation industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
