ThermoGen Inc. uses Deskhero's AI capabilities to generate structured data lists from their vast knowledge base. This feature enables them to categorize and organize their data efficiently, making it easier to access and use.
The company also uses Deskhero's custom fields and custom email domains features to personalize their customer support system. The AI capabilities of Deskhero ensure that these customizations are applied consistently across all customer interactions.
ThermoGen Inc. uses Deskhero's user groups feature to assign specific roles and responsibilities to their customer support team. The AI capabilities of Deskhero help in managing these user groups effectively.
Deskhero's tickets management feature is used by ThermoGen Inc. to track and manage customer queries. The AI capabilities of Deskhero enhance this feature by suggesting replies and enhancing search results.
Finally, ThermoGen Inc. uses Deskhero's kanban board to visualize their customer support workflow. The AI capabilities of Deskhero ensure that the kanban board is always updated in real-time.
How does Deskhero's AI enhance ThermoGen Inc.'s customer service?
Deskhero's AI enhances ThermoGen Inc.'s customer service by improving data organization, personalizing customer interactions, managing user groups, and enhancing ticket management.
What role does Deskhero's AI play in managing user groups at ThermoGen Inc.?
Deskhero's AI helps manage user groups at ThermoGen Inc. by assigning specific roles and responsibilities to the customer support team.
How does Deskhero's AI improve ThermoGen Inc.'s ticket management?
Deskhero's AI improves ThermoGen Inc.'s ticket management by suggesting replies and enhancing search results.
* This article provides an example of how a fictive company in the Waste Heat Utilization Systems industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
