CookerCo Distributors frequently updates their product range, leading to a constant need for updated knowledge base articles. Creating these articles manually was a tedious process. With Deskhero, the company can now automatically generate articles from Word, PowerPoint, PDF files, and even scrape data from their website.
The AI capabilities of Deskhero ensure that the generated articles are relevant and accurate. By leveraging OpenAI Embeddings, the platform understands the context of the source material and creates articles that accurately reflect the intended message.
Deskhero's comprehensive search bar further enhances the usability of the knowledge base. It uses the AI's understanding of the content to provide relevant search results, making it easier for both the support team and customers to find the information they need.
CookerCo Distributors also uses Deskhero's custom email domains and REST API to integrate the platform with their existing systems. This seamless integration has made it easier for the company to manage their customer support services.
Overall, Deskhero's advanced AI capabilities have enabled CookerCo Distributors to improve the quality and relevance of their knowledge base, leading to improved customer satisfaction and efficiency.
How does Deskhero generate knowledge base articles?
Deskhero uses its advanced AI capabilities to generate articles from Word, PowerPoint, PDF files, and even scrape data from websites. The AI understands the context of the source material and creates articles that accurately reflect the intended message.
How does the comprehensive search bar work?
Deskhero's comprehensive search bar uses the AI's understanding of the content to provide relevant search results. This makes it easier for users to find the information they need.
How does Deskhero integrate with existing systems?
Deskhero provides a REST API and supports custom email domains, allowing it to seamlessly integrate with existing systems.
* This article provides an example of how a fictive company in the Wholesale of ovens and cookers industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
