ProbioticPros values customer feedback as a crucial part of its product development process. To gather and analyze this feedback effectively, the company uses Deskhero's AI-powered customer insights.
The AI system analyzes incoming tickets and identifies common themes and trends using OpenAI Embeddings. This helps ProbioticPros understand what customers like about their products and what improvements they would like to see.
Additionally, Deskhero's AI generates comprehensive reports based on the analysis, providing the company with actionable insights. These insights inform ProbioticPros' product development process, helping them create products that meet customer needs and preferences.
ProbioticPros also uses Deskhero's REST API to integrate the platform with other business tools. This allows the company to leverage the AI-powered insights across different departments, enhancing overall business operations.
Overall, Deskhero's advanced AI capabilities have significantly improved ProbioticPros' product development process, leading to more customer-centric products and higher customer satisfaction.
How does Deskhero's AI analyze customer feedback?
Deskhero's AI analyzes incoming tickets and identifies common themes and trends using OpenAI Embeddings. This helps the company understand what customers like about their products and what improvements they would like to see.
How does Deskhero's AI inform the product development process?
Deskhero's AI generates comprehensive reports based on the analysis of customer feedback, providing the company with actionable insights. These insights inform the product development process, helping the company create products that meet customer needs and preferences.
How does ProbioticPros use Deskhero's REST API?
ProbioticPros uses Deskhero's REST API to integrate the platform with other business tools. This allows the company to leverage the AI-powered insights across different departments, enhancing overall business operations.
* This article provides an example of how a fictive company in the Yogurt production industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
